Sunday, May 20, 2012

A520. 9.5. RB_Power_Reyes,Cassandra


*       1. Are you comfortable developing sources of personal influence to gain power?

I believe that the textbook offers a great definition of Power, as the definition listed in the text departs from the more traditional definition of power which correlates power as authority based. The shift in the definition of power allows for us to view power as being able to get things done and achieving specific goals instead of one having authority over another.

I believe that when power is defined in this manner, I am comfortable in saying that I have developed sources of personal influence to gain power. I believe there are certain circumstances which call for an individual being placed in a position of power and it is in these instances where power is likely to come less from someone’s formal position in the organization than from one’s ability to perform.

A great example of this type of power is in my current position at this point in time. My manager has recently hired two new Senior Enrollment Counselor’s within the past three weeks. While my manager has all of the knowledge necessary to train these new employees and bring them up to par with all of our systems, information and processes, he has left that task up to me to ensure that I am training them and bring them up to speed as I am well experienced in our job description and performance. While our new counselors may go to our boss for certain things to receive an answer for specific outside the box questions, they tend to ask me first to see if I have an answer for them or can be helpful to them as I am the “veteran” on the team. This in turn has allowed me to build a relationship with each member of the team and in turn I have grown to learn our new employees’ strengths and weaknesses, likes and dislikes, a bit better than my manager as I have been working with them directly. Therefore, my manager relies on me to update him on where we are and how successful they each have been as my power stems from the knowledge I have obtained by working with each individual.



*       2. Do you embody the characteristics of likeable people depicted in Table 5.4 (p. 290)?

*       We like people when we have reason to believe they will:

·         Support an open, honest, and loyal relationship.

·         Foster intimacy by being emotionally accessible.

·         Provide unconditional, positive regard and acceptance.

·         Endure some sacrifices if the relationship should demand them.

·         Provide social reinforcement in the form of sympathy or empathy.

·         Engage in the social exchanges necessary to sustain a relationship.

I do believe that I embody a number of the above characteristics of likeable people depicted in the above table. I think that each of these elements that are listed are extremely important in a professional setting as you usually find that almost all individuals would like to believe that their teammates or managers and leaders are open honest and loyal. I do not believe that anyone would want someone on a team who is not trustworthy. This would not offer much of a sustainable business relationship.

            Having the ability to be emotionally accessible is extremely important as well as it is important to know the moods and personalities of your team, this can in turn lead to acceptance of individuals along with positive regard and unconditional support. When someone feels they are understood on a personal level, it can be easier to maintain a business relationship in many circumstances.

            Enduring sacrifices is an extremely important factor in maintaining professional relationships as individuals and teammates want to feel as though everyone is putting 100 percent of their energy into the task and goal at hand. When one individual feels as though they are pulling the weight, this can lead to resentment and anger in the team.

            Providing sympathy and empathy to teammates is also important as there are times when personal experiences and life may interfere with the success of an individual at work. Teammates should ensure that they have an understanding of each other and the experiences, both good and bad, we may face outside of work. Understanding these circumstances and sympathizing with others is also important to the success of a team.

            Engaging in social exchanges is also important for all team members as it would be impossible to be a part of a team that did not want to interact with each other or other departments. Teams and individuals must be able to interact in all scenarios and whether or not they are positive or negative. Teams that are unable to do this will not be successful in their end goal.

            I feel as though I embody each of these listed elements, however more importantly, I feel as though I continue to work on enhancing these elements and challenging myself to better myself both individually and in a team environment.



3. Are you able to use influence both up and down your organization considering the information in Table 5.5 (p. 293)

Make sure you understand your boss, including:

• Your boss’s goals and objectives.

• The pressures on him or her.

• Your boss’s strengths, weaknesses, blind spots.

• His or her preferred work style.

            I feel as though I understand my boss in a variety of ways as I have had the opportunity to get to know him both professionally and personally. I understand the goals and objectives of the team and organization as we have weekly meetings where we discuss these things and come to conclusions on how to be successful. I have also learned about the pressures placed on my boss as I have observed his interaction with his manager as well as other departments. My manager’s strengths and weaknesses have also come to light in the time that I have been a part of the organization as I have seen both failures and successes in attempting to deliver better results for the team as a whole. My managers work style has been pretty apparent from day one and has not changed much since starting my position.


Assess yourself, including:

• Your own strengths and weaknesses.

• Your personal style.

• Your predisposition toward dependence on authority figures.


            I feel as though my strengths and weaknesses have enhanced since starting this position as I have continued to learn and grow and challenge myself in my daily activities. My personal style of learning and teaching, and coaching has also enhanced as I have experienced both negative and positive aspects of both the position as well as my interactions with my teammates. My dependence on authority figures has decreased extensively as I have progressed in this position and learned to handle more difficult complex decisions and circumstances on my own, rather than needing assistance from my boss.


Develop and maintain a relationship that:

• Fits the needs and styles of you both.

• Is characterized by mutual expectations.

• Keeps your boss informed.

• Is based on dependability and honesty.

• Selectively uses your boss’s time and resources.

I feel as though my boss and I respect each other and have had the opportunity to discuss the fits and needs of the department, organization, and our personal styles in order to be successful in our positions. Our conversations are mutual in nature and based upon honesty and trust. We depend upon each other in a variety of ways and ensure that we are on the same page with the goals of our department. Most importantly, I think it has been helpful that my boss and I have begun to use each other’s time and resources selectively allowing us to each use the excess time we hold to perform valuable functions or make informative decisions.
Cassandra R.

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