Tuesday, June 19, 2012

A521 3.4 RB Personal Reflection, Reyes, Cassandra


In your Reflection Blog, recall two or three situations from your childhood or early adulthood that had a formative impact on you. Describe the situations and relate how they impacted you. Pick situations that have affected how you act and feel in an organizational or team-based environment.

The first situation I can recall when growing up that impacted me was when my best friend and I walked into a Chinese restaurant to order some food. I was about 14 years old and can vividly remember this young girl who could not have been older than the age of 12 working behind the counter of her parent’s restaurant. This young lady surprised me as she seemed to do it all. She took our order, charged us for the food, cooked the food and packed the food for us to go. I couldn’t believe it. This young girl was working, on a Sunday afternoon, when most other children would be playing outside with their friends and getting ready for school the next day. She was pleasant and kind and didn’t seem to mind that she was there at all.
While waiting for the food, another young girl, who looked about the age of 10 or 11 walked to the counter from the back to ask her sister a question. Again, I was shocked. This other young girl was also helping her family run the back of the business while her sister ran the front. Their parents, hard at work cooking the food and ensuring all of their customers were leaving happy. Interestingly enough, I also noticed two little boys who seemed to be the little brothers of the two young girls who were working. The boys could not have been older than 7 or 9 years old. One was receiving assistance from his sister on his homework, whenever she had a moment to help him between assisting customers, and the other was fast asleep on a chair in a corner. I couldn’t help but imagine that his exhaustion stemmed from working the first part of the shift earlier in the day.
The dedication of this family amazed me and I couldn’t help but hope that one day my own children would be able to know what true hard work was at an early age, so they could also see that things in life don’t come easy. These children inspired me to not just work hard at my young age and be grateful for the things that I have, but the memory of it has stood with me even now, so I can teach my daughter the same work ethic and appreciation of life that these children seemed to have. It is a vivid memory that will always stay with me and has taught me a lesson in itself. Not everything may come easy, but hard work and a good work ethic can take you a long way.
Watching these children, made me realize that being a team is extremely important to the success of an organization. In this scenario, the family was the team and the restaurant was their organization. They each played a part in ensuring that their business was being run successfully and even took the time out to ensure that their personal lives, such as the children’s school work was upheld too. Watching this family, seemed to be the epitome of what hard effort and teamwork were.
Another story I remember that had an impact on me was when I was working for an insurance agency as a file clerk when I was about 15 years old. The job was easy and I got paid ten dollars an hour which was pretty good for such a young girl in high school at the time. I went to work and did my job to the best of my ability every day. I was pretty quiet and spoke to very little people who worked with me, unless they decided to strike up some conversation for one reason or another. While working there, I began to notice the dynamic of the employees who worked for this company. Many individuals seemed lazy and when they thought noone was looking would slack on their work, surf the web, play games, or converse through most of the day with one of their co workers. Others were impossible to find as they were never at their desk as they were spending a majority of their time in the break room. I also noticed how rude everyone seemed to be with one another, which is why I had decided to keep to myself as time continued to pass.
As I wasn’t anyone “important” in this workplace, there was a lot that was done in front of me, that the full time workers didn’t seem to care about as I am sure they knew I would never have the guts to speak up about their antics or discussions. One thing that bugged me the most about working for the firm was actually seeing the negativity that was going on in the office. I would catch two women in the bathroom bad mouthing another woman and calling her names, and later that day they would all be laughing and going to lunch together. The men would do the same, talking either about another male counterpart that they “hated” or even discussing the looks of a woman in the office they seemed to find attractive or who was not attractive enough.
One day my boss called me into his office and said “I heard that you don’t talk much to anyone here and people are beginning to get the impression that you’re anti social.” I couldn’t help but smile. “Really?” I stated. “I find that interesting.” I couldn’t believe it. The gossip of the office had finally made it my way and I found myself having to defend myself for deciding to not associate myself with individuals who only seemed to cause trouble at work. “I want you to sit with one of our sales associates, Maria. She was very much like you when she first started, anti social and all that. I think she could help you open up to people.”
Internally I was infuriated. How dare he make the assumption, I was anti social and inform me that I needed some type of training in interpersonal relationships. It was a joke. This man who was obviously oblivious to what was going on in his department and office, seemed more worried about me, than the antics of his full time staff that were getting paid to slack off and talk garbage about each other all day. “With all due respect sir. I don’t come to work to make friends. I come here to work, and if I happen to make friends along the way then that is a bonus, but it is not my sole reasoning for being here.” My boss looked a bit shocked at the response that I gave him, yet still insisted this training was something that I needed.
Against my better judgment I met with Maria anyway, in hopes that this would all boil over and I could move on with doing my job and steering clear of those individuals who seemed to like to stir the pot in the office. While talking, Maria informed me that she too was considered anti social because she strayed away from all of the inter office nonsense that was going on, however after several occasions of being told that she would have to change and become more sociable, she finally threw in the towel and adopted the idea of “if you can’t beat them, join them.” “Just go with it she said, if you act like you like everyone and you talk to everyone, even if you don’t, they’ll eventually get off your back.” I couldn’t believe what I was hearing and decided that day to make a change.
A week later, I quit my job. After that experience, I decided that there was no way I was going to settle for a job where I would have to succumb to a negative office dynamic just to “survive”. I was better than that. I was a hard worker, with a great work ethic looking for experiences where I would be able to gain the skills needed to start a career later down the road. I didn’t want to have to strategically play any social or political games while at work to ensure that everyone in the office knew me and liked me. I wanted to be noticed, appreciated and recognized for my honesty, my integrity, my hard work, and my love for what I did. I wanted to gain experiences that were positive and meaningful, but most importantly I wanted to be challenged.
When I think of it now, I believe that quitting that job was one of the best decisions I could have made. The dynamic in that office, was one of the worst ones I have seen to date. While everyone appeared to be on the same team, it was all just an illusion. No one there really seemed to care about being on a team or the organizations goals. While working in this office, I can’t say I learned a lot about what I wanted to do or who I wanted to become, but I did learn a valuable lesson, on what I didn’t want to do, and who I would not sacrifice myself in becoming. I have carried this experience with me over the years and have promised myself that I would never settle for something that I knew wasn’t right. 

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